Mercedes-Benz E-Class: Towing a vehicle with both axles on 
the ground - Towing and tow-starting - Breakdown assistance - Mercedes-Benz E-Class Owners ManualMercedes-Benz E-Class: Towing a vehicle with both axles on the ground

When having your vehicle towed, observe the important safety notes

WARNING
The power assistance for the steering and the brake force booster do not work when the engine is not running. You will then need much more effort to brake and steer the vehicle. Adapt your style of driving accordingly.

The automatic transmission automatically shifts to position P when you open the driver's or front-passenger door or when you remove the SmartKey from the ignition lock. In order to ensure that the automatic transmission stays in position N when towing the vehicle, you must observe the following points:

•► Make sure that the vehicle is stationary and the SmartKey in the ignition lock is in position 0.

•► Turn the SmartKey to position 2 in the ignition lock.

On vehicles with KEYLESS-GO, use the key instead of the Start/Stop button.

•► Depress and hold the brake pedal.

•► Shift the automatic transmission to position N.

•► Release the brake pedal.

•► Release the parking brake.

•► Leave the SmartKey in position 2 in the ignition lock.

    Towing the vehicle with the rear axle raised
    Only possible on vehicles without 4MATIC. When towing your vehicle with the rear axle raised, it is important that you observe the safety instructions The ignition must be switched off if you ...

    Transporting the vehicle
    The towing eye can be used to pull the vehicle onto a trailer or transporter for transporting purposes. •► Turn the SmartKey to position 2 in the ignition lock. •► Shift the au ...

    See also:

    Illuminated entry system
    Vehicles without a smart key system The lights automatically turn on/off according to the engine switch position, whether the doors are locked/unlocked, and whether the doors are open/ closed. V ...

    Function
    After the safety belt is buckled and the door is closed, the front belts are automatically tightened once after the vehicle is driven is away. In critical driving situations, the following indivi ...

    In case of an emergency while driving
    If the engine stalls at a crossroad or crossing • If the engine stalls at a crossroad or crossing, set the shift lever in the N (Neutral) position and then push the vehicle to a safe place. • ...